Order lifecycle triggers
order.placed, order.paid, order.fulfilled, order.refunded, order.cancelled — and inventory.low, payment.failed, customer.signed_up.
Every order, every refund, every customer signup connects to anywhere you work — Slack, Klaviyo, Sheets, QuickBooks, HubSpot, ShipStation. No code. No per-task fees.
Ecommerce operators choosing between Zapier, Make, and platform-native automation; need order-aware triggers and write-back actions.
A single operations layer keeps customer experience and back-office workflows aligned.
order.placed, order.paid, order.fulfilled, order.refunded, order.cancelled — and inventory.low, payment.failed, customer.signed_up.
Mark order ready, issue refund, update inventory, award loyalty points, send branded customer email — without leaving the canvas.
Sync customers to your marketing platform on signup, tag VIPs on high-value orders, suppress on cancellations. All native.
Zapier and Make bill per task. Vertex doesn't — we self-host the workflow engine, so monthly cost is fixed by plan.
Sequence operations in a way teams can follow under real volume.
Pick an ecommerce event trigger.
Connect any of 9,000+ apps with native integrations.
Add branching, delays, code steps, or Vertex actions.
Activate. Every matching event runs through the flow.
For commerce-adjacent automations, yes — and with native triggers from your platform plus write-back actions, the flows are simpler than the equivalent Zaps. For non-commerce triggers (e.g., Gmail filters) Zapier still has more coverage.
Yes, natively. Sync customers, tag segments, and trigger flows on order events.
100 runs/month on Starter, 1K on Growth, 10K on Scale, unlimited on Enterprise. Beyond the cap deliveries return rate-limited (not silent failures).
Start with a prefilled signup flow and compare additional buyer guides before rollout.