Vertex Ordering The legal notices, data practices, and direct contact channels for Vertex Ordering™ and Vertex Systems LLC. Effective May 10, 2026.
Vertex Ordering is built for operational data — orders, bookings, customers, and payments. This is what we collect and how we use it.
Account details (business name, owner name, email), authentication identifiers, and operational data your team enters into Vertex Ordering — including menus, catalogs, bookings, orders, customers, and payment intents. We do not store full card numbers; payment instruments are tokenized by Stripe.
We use your data to operate the platform: provisioning accounts, processing transactions, syncing inventory and bookings, generating reports, and providing customer support. Aggregated, de-identified usage data may be used to improve reliability and performance.
We share data only with subprocessors that power the service — Stripe for payments, Supabase for managed Postgres, Cloudflare for delivery, and Resend for transactional email. We do not sell customer data.
Owners can export account data and request deletion at any time by emailing privacy@vertexsystemsok.com. Most operational data can also be exported directly from the admin panel.
The agreement between your business and Vertex Systems LLC for use of Vertex Ordering™.
By creating an account you agree to use Vertex Ordering only for lawful business operations, to maintain accurate ownership and contact information, and not to attempt to disrupt, reverse engineer, or resell the platform.
Paid plans are billed through Stripe on the cadence shown at checkout. The free tier carries usage-based platform fees (25¢ per confirmed online order or booking, 10¢ per paid POS transaction) where applicable. Promo codes — including the launch code OPEN — apply to the first billing period only.
You can cancel a paid subscription from the billing tab in your admin panel; access remains until the end of the current period. Per-transaction platform fees already incurred are non-refundable.
Vertex Ordering is provided on an as-is basis. To the extent permitted by law, Vertex Systems LLC is not liable for indirect or consequential losses arising from use of the platform.
Pick the channel that matches your request — we route faster when the right team gets it first.
Vertex Ordering™ is a trademark of Vertex Systems LLC. Unauthorized use of the Vertex Ordering™ name, logo, or brand assets is prohibited.