Privacy policy How we handle your data
Vertex Ordering is built for operational data — orders, bookings, customers, and payments. This is what we collect and how we use it.
What we collect
Account details (business name, owner name, email), authentication identifiers, and operational data your team enters into Vertex Ordering — including menus, catalogs, bookings, orders, customers, and payment intents. We do not store full card numbers; payment instruments are tokenized by Stripe.
How we use it
We use your data to operate the platform: provisioning accounts, processing transactions, syncing inventory and bookings, generating reports, and providing customer support. Aggregated, de-identified usage data may be used to improve reliability and performance.
Sharing and subprocessors
We share data only with subprocessors that power the service — Stripe for payments, Supabase for managed Postgres, Cloudflare for delivery, and Resend for transactional email. We do not sell customer data.
Your controls
Owners can export account data and request deletion at any time by emailing privacy@vertexsystemsok.com. Most operational data can also be exported directly from the admin panel.