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Gift card software

Gift cards that work like cash on day one.

Customers buy them on your storefront. Recipients redeem at checkout. Admins issue, audit, and resend codes. No plugin, no per-card fee, no extra signup.

Small business operators looking for a gift card system usually have to add a third-party app. With Vertex, gift cards ship with the platform.

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Core capabilities

Operational controls that actually matter

A single operations layer keeps customer experience and back-office workflows aligned.

Customer storefront

Polished /gift-cards page on every tenant subdomain. Recipient name + custom message + delivery email.

Balance check

Anyone can check the remaining balance by code — no account required.

Partial redemption

Apply a card at checkout; remaining balance carries forward. Works online and in-store POS.

Admin issuance + resend

Issue cards manually for refunds, comps, promotions. Audit + resend codes that get lost.

Workflow

From setup to daily execution

Sequence operations in a way teams can follow under real volume.

01

Enable Commerce → Gift cards (default on).

02

Set default expiry + denominations.

03

Customers buy from your /gift-cards page.

04

Recipients redeem at checkout — admin sees the full timeline.

FAQ

Common buyer questions

Are there per-card fees?

No. Gift cards are free to issue and redeem. Only your Stripe processing fee applies on the original purchase.

Can I print physical gift cards?

Yes — issue a card from the admin with a code printed on the back, then activate when sold at POS.