Real-time order events
Order placed, paid, fulfilled, refunded, cancelled — each one fires a workflow trigger you can branch on (item, total, time of day).
Restaurant automation
Run the back-of-house on autopilot.
Sixteen restaurant events trigger drag-and-drop workflows. Slack, Twilio, Sheets, QuickBooks, Mailchimp — connect the tools you already use to the orders flowing through your kitchen.
Restaurant operators tired of manual coordination — checking the tablet, copying numbers to QuickBooks, calling customers, posting to staff chat.
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Core capabilities
Operational controls that actually matter
A single operations layer keeps customer experience and back-office workflows aligned.
Native action library
Mark order ready, refund, award loyalty points, send branded email — six write-back actions to your store from any flow.
9,000+ app library
Slack, Twilio, Gmail, Google Sheets, QuickBooks, Mailchimp, HubSpot, Square, Discord. Pick the one your team already uses.
No per-task billing
Zapier charges per task; ours doesn't. We self-host the workflow engine on our own infrastructure.
Workflow
From setup to daily execution
Sequence operations in a way teams can follow under real volume.
Pick a trigger (e.g., order placed over $100).
Add steps: Slack message, SMS, conditional logic, delays.
Optionally write back to Vertex — mark ready, award points, send email.
Activate. Every matching order runs the flow.
FAQ
Common buyer questions
Is this like Zapier for restaurants?
Conceptually yes, but built into your platform with native order/booking triggers and write-back actions Zapier doesn't have. Plus no per-task billing.
Can I connect Twilio for SMS?
Yes. Twilio is one of 9,000+ native integrations in the automation canvas.
What if a flow runs away?
Each plan caps monthly executions: 100 on Starter, 1K on Growth, 10K on Scale. Past the cap, deliveries return rate-limited so you don't get surprised.
Launch your restaurant stack
Start with a prefilled signup flow and compare additional buyer guides before rollout.